Effective: January 01, 2025
At Purchaton, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. By using Purchaton, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect information in the following ways:
- Personal Information: When you create an account, place an order, or communicate with us, we may collect your personal details such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (such as bank account or cash payment details, as relevant)
- Non-Personal Information: We may also collect non-personal information automatically through cookies and tracking technologies, including:
- Device type
- IP address
- Browser type and version
- Pages visited
- Time spent on the platform
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process transactions, manage orders, and communicate with you about your purchases.
- To create and maintain your user account on Purchaton.
- To provide customer support and respond to your inquiries or feedback.
- To improve our platform’s functionality, user experience, and services.
- To send you promotional offers, updates, or notifications related to Purchaton (if you have opted in).
- To comply with legal obligations or resolve disputes.
3. How We Protect Your Information
We take reasonable steps to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Purchaton implements physical, administrative, and technical safeguards to protect your information, including:
- Encrypted data transmission (using SSL encryption)
- Regular security audits
- Secure storage of sensitive data (e.g., payment details are processed through secure third-party payment processors)
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal data.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted third parties for the following reasons:
- Vendors and Service Providers: To process payments, fulfill orders, and provide other necessary services to operate the platform (e.g., shipping, email marketing, payment processors).
- Legal Requirements: If required by law, we may disclose your information to comply with a legal process, government request, or in response to a subpoena.
- Business Transfers: In the event of a merger, acquisition, or sale of Purchaton, your information may be transferred to the new owner as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on Purchaton. Cookies are small files placed on your device to help us track your preferences and improve the functionality of the platform.
You may choose to disable cookies through your browser settings, but please note that this may limit some features and functionality on Purchaton.
6. Your Rights and Choices
As a user, you have the right to:
- Access: Request access to the personal data we hold about you.
- Correction: Update or correct your personal information.
- Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
- Opt-Out: Opt-out of receiving promotional emails or newsletters at any time by following the unsubscribe instructions in the communication.
To exercise these rights, please contact us at [support@purchaton.com].
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.
8. Children’s Privacy
Purchaton is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Third-Party Links
Purchaton may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we encourage you to review them. Purchaton is not responsible for the content or practices of any third-party websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: support@purchaton.com
Phone: 1876-577-0850
Address: Kingston, Jamaica