Effective: January 1, 2025
1. Introduction
Welcome to Purchaton. These Terms and Conditions govern your use of the Purchaton platform, including the website, products, services, and any transactions conducted through our site. By accessing and using Purchaton, you agree to comply with these terms and conditions. If you do not agree, please do not use the platform.
2. Use of Purchaton
- Eligibility: By using Purchaton, you affirm that you are at least 18 years old and have the legal capacity to form a binding contract.
- Account Creation: To use certain features of Purchaton, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.
- Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
3. Products and Services
- Product Listings: Vendors on Purchaton are responsible for listing accurate product descriptions, images, and pricing. Purchaton is not responsible for the accuracy of vendor listings.
- Purchases: Purchaton serves as a virtual mall platform where users can browse, purchase, and engage with various vendors. All payments and transactions are handled directly between the vendor and consumer, either via bank transfer or cash in hand.
- Pricing: Prices for products are determined by the respective vendors. Purchaton is not responsible for any pricing discrepancies or changes in price after the transaction is made.
4. Payment
- Payment Methods: Payments are directly processed between the buyer and vendor via bank transfer or cash in hand. Purchaton does not handle, process, or store payment details.
- Vendor Responsibility: Vendors are solely responsible for processing payments, fulfilling orders, and managing any related financial matters.
- Fees: Purchaton may charge fees to vendors for listing products or using advanced features. These fees are outlined at the time of purchase or service, but Purchaton does not facilitate payment transactions.
5. Shipping and Delivery
- Shipping Responsibility: Vendors are responsible for shipping products to customers within the estimated delivery time frame provided at checkout. Purchaton is not liable for any shipping delays or issues.
- Delivery Address: It is the responsibility of the buyer to provide an accurate delivery address. Purchaton or the vendor will not be responsible for items lost due to incorrect or incomplete address details.
6. Returns and Refunds
- Return Policy: Each vendor on Purchaton may have their own return and refund policy. Please review the vendor’s specific policy before making a purchase.
- Refund Requests: If a product is defective, damaged, or not as described, the buyer may request a refund directly from the vendor, according to their return policy. Purchaton is not responsible for managing returns, exchanges, or refunds.
7. User Conduct
- Prohibited Activities: Users agree not to engage in any illegal, fraudulent, or harmful activities on Purchaton. This includes, but is not limited to, posting misleading information, infringing on intellectual property rights, or engaging in any activities that disrupt the normal operation of the platform.
- Content Ownership: All content uploaded to Purchaton (including product images, descriptions, reviews, etc.) is owned by the respective contributors. By submitting content to Purchaton, you grant Purchaton a non-exclusive, worldwide license to use, display, and distribute the content.
8. Privacy Policy
Purchaton respects your privacy. Please refer to our Privacy Policy to learn about how we collect, use, and protect your personal data.
9. Disclaimers and Limitation of Liability
- Platform Availability: Purchaton is not responsible for any interruptions, delays, or errors in service caused by issues beyond our control.
- No Warranty: Purchaton provides the platform “as is” and makes no warranties, express or implied, regarding the accuracy, reliability, or availability of the site and services.
- Limitation of Liability: Purchaton is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of the platform, including the purchasing of products or interactions with vendors.
10. Termination
- Account Termination: Purchaton reserves the right to suspend or terminate any user account at its sole discretion if the user violates these terms or engages in conduct that is harmful to the platform or other users.
- Termination by User: Users may deactivate their account at any time by following the instructions in the account settings.
11. Modifications to Terms
Purchaton reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. Continued use of the platform after any changes indicates your acceptance of the updated terms.
12. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Purchaton operates. Any disputes shall be resolved in the appropriate courts located in that jurisdiction.
13. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
Email: support@purchaton.com
Phone: 876-5570859
Address: Kingston, Jamaica